1. Place your controls in a cardboard box. Use packing material to protect each item.

2. Ship them to the address below. Include your return address, phone number, and any special instructions (use Print Label button for easy address label.)

Standard turn around is one to five working days. If you need it faster, let us know. Frequently we can return small numbers of items the same day we receive them. We pay return ground shipping costs in the U.S.A. Any other shipping arrangement can be made per your request. Please include a contact telephone number or email address with your shipment so our service representative can contact you to setup an account.

Our Ship To:

Erickson XL, Inc.
1735 Enterprise Drive, Suite 102
Fairfield, CA 94533

Print Address Label

Terms and Conditions


Prices are based on a rebuildable core being received by us. Missing or broken mechanical and electromechanical parts are not included in the price ( i.e. touchpads, chart drive servos, chart drive clocks, chart knobs, plug in relays, hinges, panel screws, etc.) Purchased items do not need an exchange core.

Payment Terms

For US and Canadian customers, net 30 days from date of invoice on approved credit, F.O.B., Fairfield, California. Credit card processing is available for North American customers only. International customers must prepay by electronic transfer or bank draft.

Credit Card Processing


All purchased items are non-returnable except for warranty service only. See warranty policy.

Warranty Policy

Erickson XL, Inc. warrants that all rebuilds or repair work will be free of defects in material and workmanship for a period of one year from date of purchase. Should failure occur to any of our rebuilt or manufactured products within the warranty period we will repair the defective item. All warranties, expressed or implied, will be void if any product is: 1. Serviced by someone other than Erickson XL, Inc. during the warranty period; 2. Subjected to extreme conditions; 3. Damaged by incorrect installation. No warranty of merchantability or other warranty, expressed or implied, is made.

Limits of Liability

Liability for and the exclusive remedy for defective rebuilt, repaired, or new replacement products is limited to repair or replacement of the rebuilt, repaired, or new product or refund of the cost of the rebuilt, repaired, or new product.